MIS & Digital Operations
Freelancer
Automation Expert
Hi, I'm Zain.
MIS • Operations Executive • Automation Freelancer
Ambitious and self-motivated professional with 10+ years of experience across MIS, operations, IT management, demand and supply, digital marketing, designing, and automation. Full-time corporate professional, available for local projects in Bilaspur as well as remote/digital collaborations worldwide. — building smarter workflows so businesses can focus on what matters..
📍 Bilaspur, Chhattisgarh
📧 itsmdzain@gmail.com
📞 +91 81096 71299
Available for freelance projects
Skills
What I Bring to the table
Google Sheets, Excel & Dashboard Automation
92%
Business Operations & Process Support
88%
Audit, Documentation & Reporting Support
87%
Inventory, Stock & MIS Reporting
85%
WhatsApp Automation & CRM Management
82%
Branding, Poster & Creative Design
80%
Workflow & Zapier Automation
78%
Meta Ads & Digital Marketing Support
88%
Systems, IT & Office Management Support
82%
Career
Work Experience
Dec 2021 — Present
J.D. Toyota Bilaspur
J.D. Group
Toyota Dealership
J.D. Group
Toyota Dealership
MIS, Digital & Operations Executive
- SSOPI Manager — demand & supply, vehicle ordering and stock projection for festive and lean months
- Managed retail sheets, stock dashboards and OEM order submissions via advanced Google Sheets
- IT Management — systems, laptops, antivirus software and CCTV cameras
- App Development — built and maintained internal customer data application
- Daily reporting: Stock, Leads ETVBRL, Fund Projections
- Meta Ads, branding design, WATI WhatsApp broadcast and CTWA enquiry management
- WhatsApp chatbot, Google Sheet & Excel automation, Zapier-based daily workflows
Jul 2019 — Jun 2021
J.D. Autonation Bilaspur
J.D. Group
Tata Motors PCBU
J.D. Group
Tata Motors PCBU
Admin Assistant
- Online claim settlement for consumer schemes, reconciliation and worksheet preparation
- Stock management: vehicle purchase, stock transfer, demand estimation, order punching
- Daily reporting: Stock, Purchase, Booking, Cancellation, Free Stock, Sales Growth
- Scheme verification per customer profile and documents for discount eligibility
- Docket management and co-ordination with Tata Motors IT Department
Jan 2015 — Jun 2019
J.D. Food Product Pvt. Ltd.
J.D. Group
Group Head Office
J.D. Group
Group Head Office
Office & Admin Assistant
- HR & Admin: employee registration, PF & ESIC portal, EPF claim settlement
- Back-office operations: mail drafting, filing system management, SAP data entry
- Purchase bill management and vendor coordination
- Built strong proficiency in MS Excel and professional communication
Jun 2013 — Dec 2014
IDEA Cellular Ltd.
Bilaspur
Off-Roll Agency
Bilaspur
Off-Roll Agency
Document Auditor
- Auditing and verification of customer KYC documents
- Data entry for customer registration on IDEA portal and activations
- Daily reporting for activation tracking and compliance
Academics
Education & Languages
2013 — 2014
Dr. C.V.R. University
Kota (C.G.)
Kota (C.G.)
BCA — Bachelor of Computer Applications
- Computer fundamentals, software concepts and applications
- Practical exposure to office productivity and digital systems
- Developed understanding of computer operations and workflows
2010
AAIMS Institute
Bilaspur (C.G.)
Bilaspur (C.G.)
DCA — Diploma in Computer Applications
- MS Office, typing, internet operations and basic computer applications
- Hands-on experience with digital documentation and office tools
- Foundation of technical and computer-related skills
2007 — 2009
T.N.I. School
Bilaspur (C.G.)
C.G. Board
Bilaspur (C.G.)
C.G. Board
12th — Higher Secondary
- Completed higher secondary education under Chhattisgarh Board
- Built communication, analytical and academic fundamentals
2006 — 2007
A.U.H. School
Badnera (M.H.)
Maharashtra Board
Badnera (M.H.)
Maharashtra Board
10th — Secondary School
- Completed secondary education under Maharashtra Board
- Developed early interest in technology and administration
Languages
Communication Skills
Languages Known
- Hindi — Fluent
- English — Conversational
- Urdu — Fluent
- Local Language — Conversational
Connect
Let's Work Together
WhatsApp
+91 81096 71299
Email
itsmdzain@gmail.com
Location
Bilaspur, Chhattisgarh